CAUCE

CRTC CASL Regulation Summary

[originally posted at Emailkarma. Written by CAUCE Director Matt Vernhout]

We have found what appears to be an official version of the Canadian Radio-Television and Telecommunications Commissions (CRTC) Canada's Anti-Spam Law CASL regulations on the Canadian Employment Pension Law website along with a brief overview of the regulations.

Here is a quick summary:

Information to be included in an email message has been clarified to included these key identifiers: CEM’s need to be the name by which the person sending the message conducts business, for third party messages you should use the name by which the third party carries on business, and include a statement indicating which person is sending the message and which person on whose behalf the message is being sent.

Contact and mailing address has also been clarified to be; the mailing address of the sender and either a telephone number providing access to an agent or voice messaging system, an email address or a web address of the person sending the message or the person on whose behalf the message is sent.

When it is not possible to include unsubscription information in the CEM you may included that information on a page on the World Wide Web that is readily accessible by the person to whom the message is sent at no cost to them by means of a link that is clearly and prominently set out in the message. This is a big deal for Mobile* messaging and Social Media messages as these platforms and character limitations do not always allow for all of the previously required information… I can’t ever see this being an issue for an email message though.* Mobile Keywords STOP will remain a requirement

All unsubscribe mechanisms referred to in paragraph 6(2)(c) of the Act must be set out clearly and prominently and must be able to be readily performed.

A request for consent has been clarified to include oral or written consent and must be sought separately for each channel (SMS, Email, etc…) of the Act and must include the key identifiers listed above (point 1) along with a a statement indicating that the person whose consent is sought can withdraw their consent at any time.

Computer programs that perform one or more of the functions listed in subsection 10 (5) of the Act [causing a computer system to operate contrary to reasonable expectations] must have a separate consent sought from any other information provided in a request for consent and the person seeking consent must obtain an acknowledgement in writing from the person from whom consent is being sought that they understand and agree that the program performs the specified functions.

What’s Next with CASL?
We are still waiting on the regulations from Industry Canada that will hopefully clarify a number of the outstanding issues and questions that they received during last years comment period. We are expecting to hear from them in the next couple of weeks (Maybe early April) when a new 30 day comment period is scheduled. After these comments are reviewed final regulations will be presented and an enforcement date will be set.

The big question is still outstanding – When is CASL coming into force?

Latest word on this will be at or near the end of Q3 2012 (around October), but the regulations from Industry Canada will clarify this.

Download the CRTC’s Regulations HERE [PDF]

CRTC responds to stakeholder concerns with final regulations under CASL

The Canadian Radio-television and Telecommunications Commission (CRTC) has finalised its regulations under Canada's Anti-Spam Legislation (CASL), resulting in a set of rules that are more balanced, reasonable, and in line with the objectives of the legislation. The new requirements are also more consistent with the requirements under the U.S. CAN-SPAM Act of 2003, with which many senders are already familiar.

CASL creates rules for sending commercial electronic messages (CEMs) and installing computer programs. It also establishes a general prohibition against the alteration of transmission data and is expected to come into force later in 2012. Industry Canada is also responsible for developing regulations, and should be posting another version of its regulations within the next month or so.

The CRTC originally posted draft regulations for comment in June of 2011, which generated a significant number of responses, many of which pointed to the potential challenges for anyone sending email or other electronic messages for business purposes. With these final regulations the CRTC [PDF] has addressed a number of issues raised by stakeholders:

Consent in writing - A request for consent is no longer required to be in writing; rather, consent can be requested orally. This does not give free reign for senders to assert that they have consent without evidence, however, as anyone claiming to have consent bears the burden of proving it under the legislation.

Information to be included in a request for consent/CEM - The CRTC has dialed back the quantity of information to be included when requesting consent and in a CEM. A sender is now required to provide:

the name of the person seeking consent or sending the CEM (or the person on whose behalf consent is sought or sent, if different); (The regulations specify that a person must be identified by the name by which the person carries on business, if different from the actual name of the person).

if the message is sent on behalf of another person, a statement indicating who is or will be sending and on whose behalf the message is or will be sent;

the mailing address and either a telephone number, an email address or web address of the person sending (or on whose behalf) the message is or will be sent;

when seeking consent, a sender must indicate that the individual can withdrawal consent at any time.

The draft regulations would have required a person sending a CEM to provide every electronic address that person uses, as well as a physical, mailing and web address. Furthermore, they would have required a CEM to provide all of that information for the person sending as well as every person on whose behalf the message is sent, which would have been particularly onerous where a CEM includes content for several advertisers, such as in a newsletter (now every person must be identified by name, but other identifying information is only required for one person). Finally, the CRTC has removed the requirement for  senders to indicate that a recipient could withdraw consent from any of the many forms of contact information provided to the recipient in a request for consent or CEM. Overall the changes to these provisions are very positive.

Unsubscribe mechanism - the CRTC regulations now simply state that the unsubscribe mechanism in a CEM "must be able to be readily performed". The draft regulations were more prescriptive, stating that the mechanism "must be able to be performed in no more than two clicks or another method of equivalent efficiency".

Now that the CRTC regulations have been finalized, businesses have much more information about how to design marketing campaigns that are CASL-compliant. In particular, these rules provide more of the necessary details to ensure that consent obtained now will be valid once CASL comes into force. The Industry Canada regulations may also be relevant in some circumstances; for example, where one person is seeking consent on behalf of an unknown third party.

- Shaun Brown

The AARP Are Spamming Again

The American Association of Retired Persons (AARP.org) have an unfortunate history of spamming. Their IPs and domain have been blacklisted more than once, and it appears they are up to their old tricks again.

Two prominent websites, Allspammedup have an accounting of AARP blog spam from 2010, and Ripoff Report wrote about AARP spam as well.

The following example came to a spamtrap, and was sent via an affiliate program.

The headers are interesting for a couple of reasons.

Return-Path: <Terry_C402@social-path.info>
Received: from xgqe82.social-path.info (xgqe82.social-path.info [176.53.113.82])
Message-ID: <39327444@xgqe82.social-path.info>
From: "memberconfirm" <Terry_C402@social-path.info>
Date: Wed, 11 Jan 2012 03:59:51 +0200

Sketchy Sending Domain & IP

The sending domain, SOCIAL-PATH.INFO is fairly new, recently changed, and is hosted on IP 176.53.113.82, and IP owned by SUNUCU.ORG of Istanbul Turkey. The domain is also blacklisted at Spamhaus and SURBL

SURBL Lookup Result:

social-path.info is on SURBL lists: WS

 

 

 

 

 

Domain ID:D42884035-LRMS  

Domain Name:SOCIAL-PATH.INFO

 Created On:10-Oct-2011 08:36:07 UTC  

Last Updated On:04-Jan-2012 12:23:12 UTC  

Expiration Date:10-Oct-2012 08:36:07 UTC  

Sponsoring Registrar:GoDaddy.com Inc. (R171-LRMS)

 

The spam 'payload' link is http://xgqe82.social-path.info/021483932744438131261304e6bd721cb6e4c5 - lets take a look at where that leads us:

 

AFFILIATE SPAM

As is often the case in affiliate spam, this sets off a long series of browser redirections from URL to URL, usually too fast for the average users to be able to see. Google Chrome offers a way to track such things. I've included the full list, below, but will highlight a few of the domains and sites involved, and identify their owners, first.

The Clickthrough-Runaround

cbserve.com has a domain privacy service, but uses nameservers from INTEGRACLICK.COM

   Integraclick, LLC
   5901 N. Honore Ave.
   Suite 220
   Sarasota, Florida  34243
   US 

Then we are sent to clickbooth.com, owned by the same company. Another click is paid for - each hop earns someone (the sender/affiliate and the affiliate program owner) some money.

Then, off to sctracking.com - another domain with privacy services invoked.

We then hit aarpmembership.org - a domain registered to the AARP, but not without hits going out to revsci.net registered to the "Audience Science" company, triggit.com, securepaths.com a private domain with no functional homepage, google-analytics.com (that's normal - a way for website owners to track visits), a single pixel is served by rubiconproject.com - a company that does "yield optimization technology' whatever that is … a hit to openx.net another private domain with no homepage, and finally to doubleclick.net an ad network run by Google.

Illegal under CANSPAM

The unsubscribe link in the spam is : http://aarp.suusc.com/unsub/unsub.form?id=MUNGED but the spam itself fails to include a postal address of the sender and the beneficiary. Advertising mail without these elements are illegal under CANSPAM.

All-in-all a smorgasborg of consumer tracking, affiliate click-payments, and out-and-out spam, for the benefit of the AARP.org

CAUCE has sent a copy of this report to the AARP executive team (see below) with hopes that they will have some comments to make in this regard.

AARP executives:

• Addison Barry Rand - chief executive officer (CEO) CEO@aarp.org
• Kevin Donnellan - executive vice president and chief communications officer (CCO) CCO@aarp.org  
• Cynthia “Cindy” Lewin - General Counsel
• Matt Mitchell - executive vice president and chief information officer (CIO) CIO@aarp.org
• Emilio Pardo - chief brand officer CBO@aarp.org

Redirection chain follows:

-path.info:80
12117 CONNECT_JOB xgqe82.social-path.info:80
12118 HOST_RESOLVER_IMPL_REQUEST xgqe82.social-path.info:80
12119 SOCKET xgqe82.social-path.info:80
12120 HOST_RESOLVER_IMPL_REQUEST xgqe82.social-path.info:80
12121 CONNECT_JOB xgqe82.social-path.info:80
12122 HOST_RESOLVER_IMPL_REQUEST xgqe82.social-path.info:80
12123 SOCKET xgqe82.social-path.info:80
12124 URL_REQUEST http://xgqe82.social-path.info/021483932744438131261504e6bd721cb6e4c5
12126 DISK_CACHE_ENTRY http://xgqe82.social-path.info/021483932744438131261504e6bd721cb6e4c5
12127 HTTP_STREAM_JOB http://xgqe82.social-path.info/
12128 HOST_RESOLVER_IMPL_REQUEST xgqe82.social-path.info:80
12141 DISK_CACHE_ENTRY http://xgqe82.social-path.info/B5021483932744438131261504e6bd721cb6e4c5
12142 HTTP_STREAM_JOB http://xgqe82.social-path.info/
12143 HOST_RESOLVER_IMPL_REQUEST xgqe82.social-path.info:80
12147 HOST_RESOLVER_IMPL_REQUEST www.cbserve.com:80
12148 CONNECT_JOB www.cbserve.com:80
12149 HOST_RESOLVER_IMPL_REQUEST www.cbserve.com:80
12150 HOST_RESOLVER_IMPL_JOB www.cbserve.com
12151 CONNECT_JOB www.cbserve.com:80
12152 HOST_RESOLVER_IMPL_REQUEST www.cbserve.com:80
12153 HOST_RESOLVER_IMPL_REQUEST www.cbserve.com:80
12155 DISK_CACHE_ENTRY http://www.cbserve.com/?enc=dhbwysmcwhmky&optionalinfo=&deployid=0&land=0&pid=0&subid1=&subid2=&subid3=&subid4=&subid5=
12156 HTTP_STREAM_JOB http://www.cbserve.com/
12157 HOST_RESOLVER_IMPL_REQUEST www.cbserve.com:80
12168 SOCKET www.cbserve.com:80
12169 SOCKET www.cbserve.com:80
12171 HOST_RESOLVER_IMPL_REQUEST publishers.clickbooth.com:80
12172 CONNECT_JOB publishers.clickbooth.com:80
12173 HOST_RESOLVER_IMPL_REQUEST publishers.clickbooth.com:80
12174 HOST_RESOLVER_IMPL_JOB publishers.clickbooth.com
12175 CONNECT_JOB publishers.clickbooth.com:80
12176 HOST_RESOLVER_IMPL_REQUEST publishers.clickbooth.com:80
12180 HOST_RESOLVER_IMPL_REQUEST publishers.clickbooth.com:80
12182 DISK_CACHE_ENTRY http://publishers.clickbooth.com/ez/dhbwysmcwhmky/&subid1=&subid2=&subid3=&subid4=&subid5=&dp=0&l=0&p=0
12183 HTTP_STREAM_JOB http://publishers.clickbooth.com/
12184 HOST_RESOLVER_IMPL_REQUEST publishers.clickbooth.com:80
12185 SOCKET publishers.clickbooth.com:80
12186 SOCKET publishers.clickbooth.com:80
12187 URL_REQUEST https://publishers.clickbooth.com/ch
12189 DISK_CACHE_ENTRY https://publishers.clickbooth.com/ch
12190 HTTP_STREAM_JOB https://publishers.clickbooth.com/
12191 HOST_RESOLVER_IMPL_REQUEST publishers.clickbooth.com:443
12192 CONNECT_JOB ssl/publishers.clickbooth.com:443
12193 CONNECT_JOB ssl/publishers.clickbooth.com:443
12194 HOST_RESOLVER_IMPL_REQUEST publishers.clickbooth.com:443
12195 SOCKET ssl/publishers.clickbooth.com:443
12196 DISK_CACHE_ENTRY sslhostinfo:publishers.clickbooth.com
12197 URL_REQUEST http://affiliate.sctracking.com/rd/r.php?sid=45&pub=400046&c1=Clickbooth&c2=CD114589&c3=get_more_image_04_2010
12199 DISK_CACHE_ENTRY http://affiliate.sctracking.com/rd/r.php?sid=45&pub=400046&c1=Clickbooth&c2=CD114589&c3=get_more_image_04_2010
12200 HTTP_STREAM_JOB http://affiliate.sctracking.com/
12201 HOST_RESOLVER_IMPL_REQUEST affiliate.sctracking.com:80
12202 CONNECT_JOB affiliate.sctracking.com:80
12203 HOST_RESOLVER_IMPL_REQUEST affiliate.sctracking.com:80
12204 HOST_RESOLVER_IMPL_JOB affiliate.sctracking.com
12205 URL_REQUEST http://publishers.clickbooth.com/favicon.ico
12207 DISK_CACHE_ENTRY http://publishers.clickbooth.com/favicon.ico
12208 HTTP_STREAM_JOB http://publishers.clickbooth.com/
12209 HOST_RESOLVER_IMPL_REQUEST publishers.clickbooth.com:80
12210 SOCKET affiliate.sctracking.com:80
12222 DISK_CACHE_ENTRY https://www.aarpmembership.org/enroll/index.php?p=join2.html&keycode=U6UGD9&hitid=427338693&px=400046&a=Clickbooth&cmp=45
12223 HTTP_STREAM_JOB https://www.aarpmembership.org/
12224 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12225 CONNECT_JOB ssl/www.aarpmembership.org:443
12226 CONNECT_JOB ssl/www.aarpmembership.org:443
12227 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12228 HOST_RESOLVER_IMPL_JOB www.aarpmembership.org
12229 SOCKET ssl/www.aarpmembership.org:443
12231 DISK_CACHE_ENTRY sslhostinfo:www.aarpmembership.org
12236 URL_REQUEST https://www.aarpmembership.org/enroll/ui/lib/prototype/1.7.0.0/prototype.js
12238 URL_REQUEST https://www.aarpmembership.org/enroll/ui/lib/dhtmlpop/dhtml_pop_adplib.js
12240 URL_REQUEST https://www.aarpmembership.org/enroll/ui/lib/dhtmlpop/dhtml_pop.js
12242 DISK_CACHE_ENTRY https://www.aarpmembership.org/enroll/ui/lib/prototype/1.7.0.0/prototype.js
12243 DISK_CACHE_ENTRY https://www.aarpmembership.org/enroll/ui/lib/dhtmlpop/dhtml_pop_adplib.js
12244 DISK_CACHE_ENTRY https://www.aarpmembership.org/enroll/ui/lib/dhtmlpop/dhtml_pop.js
12245 HTTP_STREAM_JOB https://www.aarpmembership.org/
12246 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12247 CONNECT_JOB ssl/www.aarpmembership.org:443
12248 DISK_CACHE_ENTRY sslhostinfo:www.aarpmembership.org
12249 CONNECT_JOB ssl/www.aarpmembership.org:443
12250 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12251 SOCKET ssl/www.aarpmembership.org:443
12252 HTTP_STREAM_JOB https://www.aarpmembership.org/
12253 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12254 CONNECT_JOB ssl/www.aarpmembership.org:443
12255 CONNECT_JOB ssl/www.aarpmembership.org:443
12256 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12257 SOCKET ssl/www.aarpmembership.org:443
12258 HTTP_STREAM_JOB https://www.aarpmembership.org/
12259 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12260 CONNECT_JOB ssl/www.aarpmembership.org:443
12261 CONNECT_JOB ssl/www.aarpmembership.org:443
12262 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12263 SOCKET ssl/www.aarpmembership.org:443
12264 URL_REQUEST https://js.revsci.net/gateway/gw.js?csid=I10981&rtid=10370&auto=t
12266 DISK_CACHE_ENTRY https://js.revsci.net/gateway/gw.js?csid=I10981&rtid=10370&auto=t
12267 HTTP_STREAM_JOB https://js.revsci.net/
12268 HOST_RESOLVER_IMPL_REQUEST js.revsci.net:443
12269 CONNECT_JOB ssl/js.revsci.net:443
12270 CONNECT_JOB ssl/js.revsci.net:443
12271 HOST_RESOLVER_IMPL_REQUEST js.revsci.net:443
12272 HOST_RESOLVER_IMPL_JOB js.revsci.net
12273 SOCKET ssl/js.revsci.net:443
12274 DISK_CACHE_ENTRY sslhostinfo:www.aarpmembership.org
12275 DISK_CACHE_ENTRY sslhostinfo:www.aarpmembership.org
12276 DISK_CACHE_ENTRY sslhostinfo:www.aarpmembership.org
12277 DISK_CACHE_ENTRY sslhostinfo:js.revsci.net
12278 URL_REQUEST https://a.triggit.com/px?u=f846ae6e768e520b&rtv=visitAARP
12280 URL_REQUEST https://www.aarpmembership.org/enroll/images/gift_bag.jpg
12282 URL_REQUEST https://www.aarpmembership.org/enroll/images/btn_join_renew_now.png
12284 URL_REQUEST https://www.securepaths.com/pixel.cgi?s=427338693&p=400046&a=Clickbooth&cmp=45&org=09596f4df21da5960278&rt=0_clickJS&rd=http%3A%2F%2Fpublishers.clickbooth.com%2Fez%2Fdhbwysmcwhmky%2F%26subid1%3D%26subid2%3D%26subid3%3D%26subid4%3D%26subid5%3D%26dp%3D0%26l%3D0%26p%3D0&rf=http%3A//publishers.clickbooth.com/ez/dhbwysmcwhmky/%26subid1%3D%26subid2%3D%26subid3%3D%26subid4%3D%26subid5%3D%26dp%3D0%26l%3D0%26p%3D0
12285 HOST_RESOLVER_IMPL_REQUEST www.securepaths.com:443
12286 CONNECT_JOB ssl/www.securepaths.com:443
12287 CONNECT_JOB ssl/www.securepaths.com:443
12288 HOST_RESOLVER_IMPL_REQUEST www.securepaths.com:443
12289 HOST_RESOLVER_IMPL_JOB www.securepaths.com
12290 CONNECT_JOB ssl/www.securepaths.com:443
12291 CONNECT_JOB ssl/www.securepaths.com:443
12292 HOST_RESOLVER_IMPL_REQUEST www.securepaths.com:443
12293 HOST_RESOLVER_IMPL_REQUEST www.securepaths.com:443
12295 SOCKET ssl/www.securepaths.com:443
12296 SOCKET ssl/www.securepaths.com:443
12297 DISK_CACHE_ENTRY https://a.triggit.com/px?u=f846ae6e768e520b&rtv=visitAARP
12298 DISK_CACHE_ENTRY https://www.aarpmembership.org/enroll/images/gift_bag.jpg
12299 DISK_CACHE_ENTRY https://www.aarpmembership.org/enroll/images/btn_join_renew_now.png
12300 DISK_CACHE_ENTRY https://www.securepaths.com/pixel.cgi?s=427338693&p=400046&a=Clickbooth&cmp=45&org=09596f4df21da5960278&rt=0_clickJS&rd=http%3A%2F%2Fpublishers.clickbooth.com%2Fez%2Fdhbwysmcwhmky%2F%26subid1%3D%26subid2%3D%26subid3%3D%26subid4%3D%26subid5%3D%26dp%3D0%26l%3D0%26p%3D0&rf=http%3A//publishers.clickbooth.com/ez/dhbwysmcwhmky/%26subid1%3D%26subid2%3D%26subid3%3D%26subid4%3D%26subid5%3D%26dp%3D0%26l%3D0%26p%3D0
12301 HTTP_STREAM_JOB https://a.triggit.com/
12302 HOST_RESOLVER_IMPL_REQUEST a.triggit.com:443
12303 CONNECT_JOB ssl/a.triggit.com:443
12304 CONNECT_JOB ssl/a.triggit.com:443
12305 HOST_RESOLVER_IMPL_REQUEST a.triggit.com:443
12306 HOST_RESOLVER_IMPL_JOB a.triggit.com
12307 HTTP_STREAM_JOB https://www.aarpmembership.org/
12308 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12309 HTTP_STREAM_JOB https://www.aarpmembership.org/
12310 HOST_RESOLVER_IMPL_REQUEST www.aarpmembership.org:443
12311 HTTP_STREAM_JOB https://www.securepaths.com/
12312 HOST_RESOLVER_IMPL_REQUEST www.securepaths.com:443
12313 URL_REQUEST https://ads.revsci.net/adserver/ako?activate&csid=I10981
12315 URL_REQUEST https://pix04.revsci.net/I10981/b3/0/3/1008211/299645049.js?D=DM_LOC%3Dhttps%253A%252F%252Fwww.aarpmembership.org%252Fenroll%252Findex.php%253Fp%253Djoin2.html%2526keycode%253DU6UGD9%2526hitid%253D427338693%2526px%253D400046%2526a%253DClickbooth%2526cmp%253D45%2526rtid%253D10370%2526_rsiL%253D0%26DM_REF%3Dhttp%253A%252F%252Fpublishers.clickbooth.com%252Fez%252Fdhbwysmcwhmky%252F%2526subid1%253D%2526subid2%253D%2526subid3%253D%2526subid4%253D%2526subid5%253D%2526dp%253D0%2526l%253D0%2526p%253D0%26DM_EOM%3D1&C=I10981
12317 SOCKET ssl/a.triggit.com:443
12318 DISK_CACHE_ENTRY http://z-ecx.images-amazon.com/images/G/01/nav2/gamma/share-with-friends-js-new/share-with-friends-js-new-share-5122.js._V165175175_.js
12319 DISK_CACHE_ENTRY https://ads.revsci.net/adserver/ako?activate&csid=I10981
12320 DISK_CACHE_ENTRY http://z-ecx.images-amazon.com/images/G/01/nav2/gamma/share-with-friends-js-new/share-with-friends-js-new-share-5122.js._V165175175_.js
12321 DISK_CACHE_ENTRY http://z-ecx.images-amazon.com/images/G/01/nav2/gamma/share-with-friends-js-new/share-with-friends-js-new-share-5122.js._V165175175_.js
12322 DISK_CACHE_ENTRY https://pix04.revsci.net/I10981/b3/0/3/1008211/299645049.js?D=DM_LOC%3Dhttps%253A%252F%252Fwww.aarpmembership.org%252Fenroll%252Findex.php%253Fp%253Djoin2.html%2526keycode%253DU6UGD9%2526hitid%253D427338693%2526px%253D400046%2526a%253DClickbooth%2526cmp%253D45%2526rtid%253D10370%2526_rsiL%253D0%26DM_REF%3Dhttp%253A%252F%252Fpublishers.clickbooth.com%252Fez%252Fdhbwysmcwhmky%252F%2526subid1%253D%2526subid2%253D%2526subid3%253D%2526subid4%253D%2526subid5%253D%2526dp%253D0%2526l%253D0%2526p%253D0%26DM_EOM%3D1&C=I10981
12323 HTTP_STREAM_JOB https://ads.revsci.net/
12324 HOST_RESOLVER_IMPL_REQUEST ads.revsci.net:443
12325 CONNECT_JOB ssl/ads.revsci.net:443
12326 CONNECT_JOB ssl/ads.revsci.net:443
12327 HOST_RESOLVER_IMPL_REQUEST ads.revsci.net:443
12328 HOST_RESOLVER_IMPL_JOB ads.revsci.net
12329 HTTP_STREAM_JOB https://pix04.revsci.net/
12330 HOST_RESOLVER_IMPL_REQUEST pix04.revsci.net:443
12331 CONNECT_JOB ssl/pix04.revsci.net:443
12332 CONNECT_JOB ssl/pix04.revsci.net:443
12333 HOST_RESOLVER_IMPL_REQUEST pix04.revsci.net:443
12334 HOST_RESOLVER_IMPL_JOB pix04.revsci.net
12335 URL_REQUEST https://ssl.google-analytics.com/ga.js
12337 DISK_CACHE_ENTRY https://ssl.google-analytics.com/ga.js
12338 SOCKET ssl/ads.revsci.net:443
12339 SOCKET ssl/pix04.revsci.net:443
12340 HTTP_STREAM_JOB https://ssl.google-analytics.com/
12341 HOST_RESOLVER_IMPL_REQUEST ssl.google-analytics.com:443
12342 CONNECT_JOB ssl/ssl.google-analytics.com:443
12343 CONNECT_JOB ssl/ssl.google-analytics.com:443
12344 HOST_RESOLVER_IMPL_REQUEST ssl.google-analytics.com:443
12345 HOST_RESOLVER_IMPL_JOB ssl.google-analytics.com
12346 DISK_CACHE_ENTRY sslhostinfo:ssl.google-analytics.com
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Canada moves ahead on the Spam Reporting Centre

One of the important parts of Canada's new anti-spam law (CASL) is the Spam Reporting Centre. It is intended to serve multiple functions, including to help the government track the effectiveness of its anti-spam enforcement, to collect data to bring legal cases under CASL, and, with appropriate measures to protect individuals' privacy, to allow access to academic researchers.

As reported in this article at canada.com, Industry Canada asked for bids to build and operate the SRC, and is now evaluating the bids and will presumably select a winner in the near future. CAUCE assisted IC in creating the framework and bidding requirements for the SRC.

J.D. Falk - In Memoriam

Jesse David “J.D.” Falk - May 24, 1974 - November 16, 2011

It is with the heaviest of hearts that CAUCE must make note of the passing of one of our own. J.D. Falk was a founder of CAUCE, and one of the nicest people in the anti-spam community.

Besides being a board member of CAUCE U.S. since its inception in 1997, he went on to support the organization as a member of the CAUCE North America Executive. His tireless efforts helped to make CAUCE what it is today.

During his career, J.D. worked at Erols, Priori, Critical Path, MAPS, Yahoo!, Microsoft, and Return Path, but perhaps his most important contributions in fighting online abuse were to the Messaging Anti-abuse Working Group, wherein his tireless efforts organizing the MAAWG meetings were literally immeasurable.

J.D. was a prolific author, his writing published on CircleID, at his employer Return Path’s website, and in the RFC process at the Internet Engineering Task Force (IETF). His contributions went far towards making the Internet a better, safer place for us all.

J.D. was one of a kind,” said CAUCE President John Levine. “Everyone knew him, everyone trusted him, and everyone knew they could count on him to see the real issues.”

J.D. was so very well respected that a professional standards organization, the Internet Engineering Task Force, pulled out all the stops to honor him in his last days. His friends and colleagues Dave Crocker and Murray Kucherawy explain:

The IETF publishes technical specifications and related documents through a series that was started with the beginning of the Internet, called Request for Comments (RFC); the name reflects the Internet's origins as a research body more than 40 years ago.

JD had a document in the approval process (see notice below). J.D.'s document had already been approved by the IETF and it was in the last stages of document editing by the RFC staff.  A small group of us asked whether they could expedite the process, more quickly than the expected two months. The IETF staff recruited a technical editor at 1:30am, her time, in New York and she completed the work by the end of the day. J.D. was shown this final draft for his approval, hours before he passed away.

Although the reason was extraordinary, this sort of willingness to help has always been at the core of this small Internet community that JD had joined, and contributed to, throughout his professional life.

J.D. died before his time from cancer. His intelligence, gravitas, good humor and considered opinions were invaluable, CAUCE, and the Internet community, are the poorer for his passing.

CAUCE extends our most heartfelt of condolences to his family and his friends.

Please feel free to share your memories of J.D. Falk at http://jdfalkmemorial.org/

Please read these tributes as well:

Return Path

MAAWG

CircleID

A collection of J.D.'s technical writing can be found at Return Path's Received: Blog

 

From: "rfc-editor@rfc-editor.org" <rfc-editor@rfc-editor.org>

Subject: RFC 6449 on Complaint Feedback Loop Operational Recommendations

Date: 16 November, 2011 11:58:54 PM EST

To: "ietf-announce@ietf.org" <ietf-announce@ietf.org>, "rfc-dist@rfc-editor.org" <rfc-dist@rfc-editor.org>

Cc: "rfc-editor@rfc-editor.org" <rfc-editor@rfc-editor.org>

A new Request for Comments is now available in online RFC libraries. 

       RFC 6449

       Title:      Complaint Feedback Loop Operational Recommendations 

       Author:     J. Falk, Ed.

       Status:     Informational

       Stream:     IETF

       Date:       November 2011

       Mailbox:    ietf@cybernothing.org

       Pages:      31

       Characters: 75139

       Updates/Obsoletes/SeeAlso:   None

 

       I-D Tag:    draft-jdfalk-maawg-cfblbcp-03.txt

       URL:        http://www.rfc-editor.org/rfc/rfc6449.txt

 

Complaint Feedback Loops similar to those described herein have

existed for more than a decade, resulting in many de facto standards

and best practices.  This document is an attempt to codify, and thus

clarify, the ways that both providers and consumers of these feedback

mechanisms intend to use the feedback, describing some already common

industry practices.

 

This document is the result of cooperative efforts within the

Messaging Anti-Abuse Working Group, a trade organization separate

from the IETF.  The original MAAWG document upon which this document

is based was published in April, 2010.  This document does not

represent the consensus of the IETF; rather it is being published as

an Informational RFC to make it widely available to the Internet

community and simplify reference to this material from IETF work.

This document is not an Internet Standards Track specification; it is

published for informational purposes.

 

INFORMATIONAL: This memo provides information for the Internet community.

It does not specify an Internet standard of any kind. Distribution of

this memo is unlimited.

 

This announcement is sent to the IETF-Announce and rfc-dist lists.

To subscribe or unsubscribe, see

 http://www.ietf.org/mailman/listinfo/ietf-announce

 http://mailman.rfc-editor.org/mailman/listinfo/rfc-dist

 

For searching the RFC series, see http://www.rfc-editor.org/rfcsearch.html.

For downloading RFCs, see http://www.rfc-editor.org/rfc.html.

 

Requests for special distribution should be addressed to either the

author of the RFC in question, or to rfc-editor@rfc-editor.org.  Unless

specifically noted otherwise on the RFC itself, all RFCs are for

unlimited distribution.

 

The RFC Editor Team

Association Management Solutions, LLC

How to Prevent (and mitigate) Data Breaches

Cisco's Michael Sanchez published a great piece called 5 Steps for avoiding data breaches.

We tweeted, plussed, and re-posted this elsewhere, and at the encouragement of SURBL's Jeff Chan, here's a blog post about this practical advice. (Do read the article in its entirety)

Step 1: Document where your data is stored and how it is accessed.
Step 2: Identify the level of protection your data needs.
Step 3: Secure your company’s data.
Step 4: Create a disaster recovery plan.
Step 5: Know what to do if you experience a data breach.

Since we are talking about data breaches, it should be noted that Canada is now considering a bill, C-12, 'An Act to amend the Personal Information Protection and Electronic Documents Act' that provides for mandatory notification of breaches.

C-12 is the re-tabling of bill C-29, a bill that died on the order table last year; it is a companion to C-28, Canada's Anti-spam Law; it also has provisions to allow Canadian law enforcement to share data and evidence with agencies outside of Canada, and even among themselves, something that is currently illegal under PIPEDA.

CAUCE supported C-29, and of course supports the passage of C-12. Given the Conservative majority, it is expected that C-12 will pass this legislative session.

Comments on proposed Industry Canada regulations for Canada's Anti-spam Law

Mr. Bruce Wallace Bruce.Wallace@ic.gc.ca

Director, Electronic Commerce Policy Electronic Commerce Branch/SITT

Industry Canada

Ottawa, Ontario

CANADA

 

Regarding : Canada Gazette, Part I Vol. 145, No. 28 — July 9, 2011

The Coalition Against Unsolicited Commercial Email (CAUCE North America Inc.) thanks you for the opportunity to submit our comments on the draft regulations, below.

CAUCE (http://cauce.org) is an all-volunteer Internet end-user advocacy organization. CAUCE has moved beyond its original mission of advocating for anti-spam laws, to a broader stance of defending the interests all users in the areas of privacy and abuse in all its forms on the Internet.

CAUCE is led by a Board of Directors with a cumulative century of experience in the field of Internet advocacy who are active in consulting with governments, law enforcement agencies, and Industry associations.

CAUCE is a participant in many industry initiatives including the Messaging Anti-abuse Working Group (MAAWG), the Anti-phishing Working Group (APWG), the Microsoft Digital Crimes Consortium, the National Cyber-Forensics & Training Alliance (NCFTA), the U.S. National Cyber Security Alliance, the Stop Spam Alliance and the London Action Plan (LAP) and has participated in The Canadian Task Force on Spam, the U.S. Federal Communica­tions Commission (FCC) Communications Security, Reliability And Interoperability Council (CSRIC) and the Anti-spyware Coalition (ASC).

 

Industry Regulation : PERSONAL RELATIONSHIP AND FAMILY RELATIONSHIP

 2. For the purposes of paragraph 6(5)(a) of the Act

(a) “family relationship” means the relationship between individuals who are connected by

 (i) a blood relationship, if one individual is the child or other descendant of the other individual, the parent or grandparent of the other individual, the brother or sister of the other individual or of collateral descent from the other individual’s grandparent, 

(ii) marriage, if one individual is married to the other individual or to an individual connected by a blood relationship to that other individual,

(iii) a common-law partnership, if one individual is in a common-law partnership with the other individual or with an individual who is connected by a blood relationship to that other individual; and

(iv) adoption, if one individual has been adopted, either legally or in fact, as the child of the other individual or as the child of an individual who is connected by a blood relationship to that other individual; and

(b) “personal relationship” means the relationship, other than in relation to a commercial activity, between an individual who sends the message and the individual to whom the message is sent, if they have had an in-person meeting and, within the previous two years, a two-way communication.

 

COMMENT: We feel that the ‘in person’ requirement is overly proscriptive; we can envision numerous instances of not having met our correspondents face-to-face in many years or ever, but yet would be on a sufficiently friendly basis to be able to fall reasonably within the context you are attempting to describe. We ask that you consider amending this to be written as “reasonably frequent 2-way non-business communications".

Industry Regulation : CONDITIONS FOR USE OF CONSENT

3. (1) For the purposes of paragraph 10(2)(b) of the Act, a person who obtained express consent on behalf of a person whose identity was unknown may authorize any person to use the consent on the condition that the person who obtained consent ensures that, in any commercial electronic message sent to the person from whom consent was obtained,

(a) the person who obtained consent is identified; and

1.  (b) the authorized person provides an unsubscribe mechanism that, in addition to meeting the requirements set out in section 11 of the Act, allows the person from whom consent was obtained to withdraw their consent from the person who obtained consent or any other person who is authorized to use the consent.

(2) The person who obtained consent must ensure that, on receipt of an indication of withdrawal of consent by the authorized person who sent the commercial electronic message, that authorized person notifies the person who obtained consent that consent has been withdrawn from, as the case may be,

.    (a) the person who obtained consent;

.    (b) the authorized person who sent the commercial electronic message; or

.    (c) any other person who is authorized to use the consent.

(3) The person who obtained consent must inform, without delay, a person referred to in paragraph 2(c) of the withdrawal of consent on receipt of notification of withdrawal of consent from that person.

(4) The person who obtained consent must give effect to a withdrawal of consent and, if applicable, ensure that a person referred to in paragraph 2(c) gives effect to the withdrawal of consent, in accordance with subsection 11(3) of the Act.

 

COMMENT: In our current experience, data aggregation services often sell email addresses and mobile telephone numbers (with the ability to send SMS spam) to dozens or hundreds of third parties unknown to the consumer, requiring the registrant having to unsubscribe from each mail stream individually, in effect completely losing control over the use of his or her address.

CAUCE would like to see an additional regulatory obligation to affirmatively prevent data collectors from attempts at transferring consent to any other parties. In particular we would like an explicit rule that is not possible to obtain blanket third party permission (“our carefully chosen marketing partners.”).

Data aggregators must be regulated to main­tain records of the parties to whom each address is sold or rented, to maintain an effective process so that if a recipient opts out from any of the third parties, the recipient is opted out from all of them, and these third parties must be regulated to indicate where they obtained the address in the first place, in each message. In other words, a single opt-in at the original point of collection should be readily reversible by a single opt-out.

Thank you again for allowing us the opportunity to submit these comments, and wish you success in this commentary process

 

 

John Levine

President
john.levine@cauce.org
CAUCE North America
5284 St. Joseph
Lachine Québec
CANADA H8T1S2
Tel: (514) 664-5037

 

***End of document***

 

 

Comments on proposed CRTC regulations for Canada's Anti-spam law

The CRTC (Canadian Radio-television and Telecommunications Commission) is one of the agencies that will implement Canada's anti-spam law. We filed these generally supportive comments in response to their proposed regulations for the law.

e360 vs. Spamhaus is over, e360 wins three bucks

Four years ago a bulk mailer called e360 sued the Spamhaus Project for a broad range of alleged evils interfereing with e360's allegedly highly successful email marketing business, which most of the rest of us considered to be spamming to sell junk. Due to a variety of unfortunate legal moves on both sides, it's dragged on for years. I blogged about it last year when the trial court decided that of the three causes for damage that e360 had alleged, two showed nothing, so he got a nominal $1 each, but for the third, for lost business, he awarded $27,000. Spamhaus, now ably represented pro bono by Jenner and Block, appealed on the basis that the judge had misinterpreted e360's numbers, which were in any event not credible.

Today the appeals court ruled in Spamhaus' favor, reducing the third award to $1, for a total of $3, which Spamhaus (or more likely their friends in the US) will pay. In appeals cases, the loser has to pay the winner's costs, so Jenner and Block will presumably be going after e360 for that.

For more analysis see Laura Atkins' Word to the Wise, Mickey Chandler's Spamtacular, and Venkat Balasubramani at Circle ID.

Five Countries are Considering Anti-spam Laws

The international press is alight with reports of various countries considering privacy and anti-spam legislation. It appears that many countries have arrived at the logical conclusion that after years of supposed 'self regulation'; some marketers must be brought to heel by way of regulation and law, to stop abusive practices.

Qatar called for comments on their draft Personal Information Privacy Protection Law. Inside Privacy had this to say:

This is a groundbreaking development as, should the law be enacted, it will make Qatar the only country in the Middle East to have nationally-applicable data protection legislation.

The proposed definition of 'personal information' extends to any information that can reasonably be linked to a specific individual, irrespective of whether that individual can be identified, thus covering location data. Views are sought on whether the law should include the principle of Privacy by Design by imposing an obligation to design and develop products, systems and services so that privacy protection is included from the outset. The idea of accountability has also been included.

The National reports that some there are encouraging the United Arab Emirates to consider data protection laws along the lines of the Qatari legislation.

South Africa is currently considering comments received regarding their proposed 'Protection of Personal Information Bill'. The Internet Service Providers` Association of South Africa (ISPA) was particularly concerned about an Opt-out registry possibly being run by the Direct Marketing Association of South Africa (DMASA):

... the legislature should retain the clauses that require marketers to get explicit 'opt-in' from consumers before sending them electronic marketing messages.

There was also an editorial published supporting Opt-in as the way to go:

Spam opt-out the way we want it

If there were to be a national opt-out registry to fight back against the tide of spam, what should it look like? How about we consumers set the ground rules?

... the very people that exist to further the aims of companies that fill your inbox with rubbish (the Direct Marketing Association of South Africa (DMASA)) want to be in charge of keeping your inbox clear.

Meanwhile in India, it is reported that the Government to put end to unsolicited telemarketing messages, calls

Telecom Minister Kapil Sibal informed the Rajya Sabha that the mechanism to end the misery of mobile users will take another six weeks to be put in place. The measure would follow the government's earlier failed attempt to stop pesky callers from harassing mobile phone users with voice SMSes.

Like in the previous mechanism, those who do not want to receive unsolicited messages could register their cell numbers with 1909 - the National Do-Not- Call (NDNC) registry created by the Telecom Regulatory Authority of India (Trai).

Lastly, in Pakistan, the telecommunications authority is warning marketers to cease & desist spamming, or they will invoke what is perhaps the best title for a law CAUCE has ever seen, the “Protection from Spam, Unsolicited fraudulent and obnoxious communication Regulations, 2009” The text of the regulation can be found here.