On September 30, 2020 the Canadian Radio-television and Telecommunications Commission (CRTC) announced a new undertaking under Canada’s Anti-Spam Legislation (CASL) with Notesolution Inc. (OneClass) that alleges multiple violations of the anti-spam Act.

The undertaking reads that OneClass voluntarily entered the undertaking for the following alleged violations of paragraphs 6(1)(a), 8(1)(a), 10(1)(a), 10(3), 10(4), and 10(5)(a) of the Act as well as sections 4 and 5 of the Electronic Commerce Protection Regulations (CRTC) SOR/2012-36 (the Regulations (CRTC)). These alleged infractions took place between October 2016 and March 2020.

The results of the undertaking between the CRTC show that OneClass has agreed to pay $100,000 in penalties, bring their software and marketing efforts into alignment with the Act and implement a compliance program.

The CRTC has also updated their guidance for installing a computer program on their information pages, Canada’s Anti-Spam Legislation Requirements for Installing Computer Programs.

CAUCE Applauds the work of the CRTC in taking action to protect consumers and provide guidance for business that may be building or considering building applications similar to those described in the undertaking. 

For more information read CAUCE Board members blog post about this on EmailKarma